Data protection is a matter of trust, and protecting your privacy is important to us. When processing personal data, we comply with the legal provisions in accordance with Law No. 13,709, OF AUGUST 14, 2018, the General Law on Personal Data Protection (LGPD).
If you have any questions or comments about our data protection information, please contact us at: [email protected]
This policy was revised and published on: 04/11/2021.
Who we are
CORPORATE NAME: MASTER FREIGHT TRANSPORTES INTERNACIONAIS LTDA.
FANTASY NAME: MASTER FREIGHT TRANSPORTES INTERNACIONAIS LTDA.
ADDRESS: Alameda dos Jarupis, n.º 452, 7th floor, suite 71, Block A, Indianópolis, Zip Code: 04.088-901
Our website address is: https://masterfreight.com/
What personal data we collect and why
By accessing the site
Whenever you access our website, we automatically collect a series of data and information that we store in so-called log files. The following data and information may be contained in our log files:
- Date and time of visit
- Name of the page accessed
- IP address of the requesting device
- Device identifier
- Session ID
- Type and version of browser used
- Operating system used
We need this data for the technical availability of our website and the adaptation of our screen to your respective device. We also collect this data to recognise errors and system attacks on our website and develop protection measures to prevent misuse.
For the purposes of business operation, analysis and ongoing optimisation of our pages, we use Google Analytics in "basic version", a web analytics service provided by Google Inc. ("Google"), and which is legally based onArticle 7, subsection IX of the LGPD. Google Analytics uses so-called "cookies", text files stored on your computer and which enable an analysis of the use of the website. Google will use this information to evaluate your use of the website and compile reports on website activity. Google processes the data collected through the use of the "basic version" of Google Analytics exclusively for our own purposes. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The information generated by the cookie about the use of this website is as:
- Browser type and/or version,
- Operating system used,
- Reference URL (the page visited previously),
- Host name of the access computer (IP address),
- Time of server request
Sessions and campaigns end after a period of time. By default, sessions end after 30 minutes of inactivity and campaigns end after six months. Campaigns can be limited to a maximum of two years.
You can object to the collection of data by Google Analytics here and prevent the storage of cookies by configuring your browser software accordingly; however, we would like to point out that in this case you may not be able to use all of the functions of this website to their full extent.
What are cookies and why are they needed?
When visiting us, some functionalities will only work if text files (so-called cookies) are stored on the user's computer. These cookies serve to make navigation more personalised, effective and safer. Thanks to these files, it is possible, for example, for you to receive information according to your interests on the page. The exclusive aim is therefore to adapt our offer to customer requirements in the best possible way.
Cookies may be used in the following classifications on our website:
We directly control these types of cookies. Depending on the purpose, they remain permanently - even after the end of the session (so-called persistent cookies, e.g. to store the access code, implement deletion) or are deleted when the browser is closed (so-called session cookie; they are only valid for one browser session, e.g. to display the shopping cart on several pages).
So-called temporary / permanent cookies are used, which are deleted automatically after the specified time. The cookies of the partner companies also contain only pseudonymous data, usually even anonymous. They allow our partners to understand which products you have viewed, whether something was purchased, which products were searched for, etc. Here, some of our advertising partners also record information about which pages you have previously visited or which products you have visited. You were interested, for example, in order to be able to show you advertising that best suits your interests. These pseudonymous data are never combined with your personal data. They have the sole purpose of allowing our advertising partners to approach you with advertising that may genuinely interest you.
Of course, you can set your browser so that it does not store our cookies on your hard drive in the future or delete cookies that have already been stored. To do this, you can do the following:
- In Internet Explorer:
- Select "Internet Options" from the "Tools" menu.
- Click on the "Privacy" tab.
- You can now make Internet zone security settings. Here you define whether and which cookies are to be accepted or rejected.
- With "OK" you confirm your configuration.
- In Firefox:
- From the "Tools" menu, select Settings.
- Click on "Privacy".
- From the drop-down menu, select the "create according to user-defined settings" entry.
- With "OK" you confirm your configuration.
- In Google Chrome:
- Click on the Chrome menu in the browser toolbar.
- Now select "Settings".
- Click on "Privacy and Security".
- Click on "Cookies and other site data".
- Under "General settings", you can make the following cookie settings: 1- Allow all Cookies; 2- Block access to third party cookies in the anonymous tab; 3- Block access to third party cookies; 4- Block all cookies (not recommended);
- In Safari:
- Go to "Settings" and select "Safari
- Under "Privacy and security", you will find the option "Always block" under "Block cookies".
When visitors leave comments on the site, we collect the data shown on the comment form, as well as the visitor's IP address and browser data, to assist in spam detection.
If you upload images to the site, avoid uploading those that contain embedded location data (EXIF GPS). Visitors can download these images from the site and extract their location data from them.
All the data sent through the form on our site have a field for marking where the visitor expressly authorizes our contact through the information sent. The data sent may vary according to the specific form and the reason for the contact, but in general are:
The data is kept for as long as necessary to carry out the service to the visitor and may be used for the company's own marketing purposes, but will never be passed on to other companies or partners.
When you leave a comment on the website, you can choose to save your name, e-mail address and website in cookies. This is for your comfort, so you don't have to fill in your details again when you make another comment. These cookies last for one year.
If you have an account and access this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be discarded when you close your browser.
When you log in to your account on the site, we also create several cookies to save your account details and your screen display choices. Login cookies are kept for two days and screen option cookies for one year. If you select "Remember me", your access is retained for a fortnight. If you sign out of your account, login cookies will be removed.
If you edit or post an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the post ID of the article you have just edited. It expires after 1 day.
Embedded media from other websites
Articles on this site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves exactly the same as if the visitor were visiting the other website.
With whom we share your data
We may jointly operate with other companies for a wide range of activities, including to provide location functionality, advertisers, sponsors and business partners, online and offline, as well as outreach tools and performance analytics. Accordingly, we reserve the right to share your information, including location, registration and interest data, with the companies listed below, whenever possible on an anonymous basis, in order to preserve your privacy to the fullest extent possible.
We do not rent, sell or transfer your personal data to anyone except the partner companies listed below. We may share your personal data in the cases listed below:
- Advertisers: You may occasionally directly receive advertisements, content and links displayed in a personalized manner according to your interests and behaviors on our website or other services with which you interact. To this end, data may be shared with targeted advertising platforms, particularly unique identifiers, IP addresses, cookies and other information collected from your browser, which may be used to measure the effectiveness of online advertising.
- Our Partners: We employ other companies to carry out work on our behalf and we need to share your personal data with them to provide products and services to you. For example, we use data hosting services to store our database, we may also use payment method services to be able to process the billing details of our products purchased by you. Our Partners are only authorized to use personal data for the specific purposes for which they have been contracted, so they will not use your personal data for purposes other than the contractually agreed upon provision of services.
- Statistics: The stored data may be used for statistical purposes (analytics). These data are grouped together in order to provide a macro analysis of the scenario, and therefore do not seek to identify or make identifiable the holders of personal data, but only to better understand how they access our website in order to improve the provision of services and customise products that are more targeted to the interests of users.
How long we keep your data
We will only keep your personal data for as long as is necessary to fulfil the purposes for which we collected it, including for the purposes of complying with any legal or contractual obligations, or request from competent authorities.
In determining the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purpose for processing your personal data and whether we can achieve such purposes through other means, and applicable legal requirements.
If you use our products and services, your account information will be retained for as long as you keep that account active . If you request cancellation, your information will be deleted within 60 days of account cancellation. If you are a lead, information regarding your interactions with us will be stored for a period of five (5) years. Also, if you request the deletion of your data and/or your account, in this case, we will keep the data for 72 (seventy-two) hours after your request for deletion.
How Information Security works
Your account is protected with a password for your privacy and security. If you access your account through a third party website or service, you may have additional or different login protections through that website or service. You must prevent and avoid unauthorized third party access to your account and personal data by selecting and protecting your password and/or other login mechanism appropriately and limiting access to your computer or device and browser by logging out after you have completed accessing your account.
In order to ensure your privacy and protection of your personal data, we adopt the best practices of information security and secure development on the market, ie, we seek to use resources that promote the protection of your data and in which you can manage your information directly. And allied to this concept, we host our site on servers always updated and with the latest versions of all software and plugins involved in addition to weekly backup routine. We use the SSL certificate over HTTP, the HTTPS, which encrypts all data trafficked within our site.
We strive to protect the privacy of your account and other personal data we hold about you in our records, but unfortunately we cannot guarantee complete security. Unauthorised account entry or use, hardware or software failure, and other factors can compromise the security of your personal data at any time, so please help us maintain a safe environment for everyone. In addition to adopting good security practices regarding your account and your data, if you identify or become aware of anything that compromises the security of your data, you can contact us through the available service channels.
Your rights as a data subject
You have the right to obtain information about the processing of your personal data by us. To gain access to your stored data, please contact us at the email address of the custodian. You also have the right to request the deletion of your personal data stored by us, provided that there is no legal exception to the right to delete. You may also object to the processing of personal data based on a legitimate interest on our part, unless we have a predominant interest in the processing. You also have the right to correct or supplement stored personal data. To the extent that we process data based on your consent, you have the right to withdraw it at any time. Withdrawal of consent does not mean that data processing based on consent up to the time of withdrawal becomes ineffective. You can exercise the aforementioned rights through our Helpline. In addition, you always have the right to complain to us about unauthorized data processing by the NATIONAL DATA PROTECTION AUTHORITY(ANPD), as per subsection V of Art. 55-J found in Section 1 of CHAPTER IX of Law 13,709 (LGPD).
Top of the form
User Navigation Data
Data needed to improve our service and personalise your experience.
Bottom of the form